What is an unmanaged service?
Our services provided are unmanaged, which means that we take care of the physical server and its uptime only. We do not intervene in customers activities on the VPS and cannot support with software issues.
How long does it take for my ticket to be answered
Our support team is available 24/7 for you. Our response average time is measured at 12 minutes only! Feel free to contact us for support, we will assist you as soon as possible.
Can your service be customized?
If you cannot find the most suitable service for your needs, you may contact us for consultation.
How can I ask for support?
You may reach out to us by submitting a ticket 24/7 or using the pop-up live chat option during our working hours, we will gladly assist you.