Can I get a refund?
We do have a refund policy for the first VPS of fresh clients. If you are not happy with the service, you may cancel and request for refund within the first 7 days of purchase. Special discounted plans are excluded
I have paid, but the invoice is still showing unpaid. Why?
For some payment methods it might take longer for the payment to be cleared. The invoice will be updated as soon as the payment is received in our system. You can also contact us to check the payment status of
Why is additional verification required?
Our verification process is required for new clients with payment methods such as Credit/Debit Card and PayPal. The additional verification is designed to ensure that there is no fraudulent activity on our platform. Each customer needs to verify only once
Which payment methods do you accept?
You can pay for your orders using one of the following payment methods: PayPal, Credit/Debit Card, Alipay, Unionpay, WebMoney Z, Perfect Money, Bitcoin, BTC/BCH/ETH, Bank Transfer (USA) , Bank Transfer (UK) , Bank Transfer (VN) – Nganluong, Bank Transfer (EU).